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    TERMS OF SERVICE & PRIVACY POLICY

    Effective Date: 05/25/2017

    OVERVIEW
    This website is controlled and operated by HECHO MXCTY SA de CV (“we”, “our”, “us”). We provide this website to online users (“you”, “your”, “yours”). By accessing this website and/or giving us your personal information, you subscribe to the Terms of Service and Privacy Policy set out in this agreement. Further, when using this website, you shall be subject to all guidelines and mandates applicable to it. If you do not agree to comply with the above or if you are accessing this website in a country or other territory where the use of this website is not permitted, please exit this website immediately. Finally, this website and its original content, features, and functionality are owned by HECHO MXCTY SA de CV, a company registered in Mexico City. As such any dispute involving residents of other countries would be addressed based on Mexican jurisdiction and within a Mexican legal frame. HECHO MXCTY SA de CV is protected by domestic copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

    TERMS
    In agreeing to these Terms of Service, you acknowledge that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have provided us with your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A lack of compliance with any of the Terms will result in the immediate termination of your Services. In addition, HECHO MXCTY SA de CV reserves the right to refuse Service to anyone for any reason at any time.

    PRIVACY POLICY
    When you purchase something from www.hechomxcty.com, we collect the personal information you give us, including but not limited to your name, address and email address as well as your credit card number and expiration date. This information is used to provide the products that you have ordered, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used for our own marketing and internal business purposes as well as to contact you about sales, special offers and new site features, unless you have opted not to receive promotional communications in connection with this website.

    We may collect and store certain other information automatically whenever you interact with this website. For example, we may collect your IP address, browser information and reference site domain name every time you visit this website. We also may collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this website and to provide our customers with the best shopping experience possible.

    This website uses “cookies”, which are files stored on the hard drive of your computer by your browser. We use cookies to gather which web pages are visited and how often, to make this website more user friendly, and to provide you with a better experience when you return to this website.

    We work with third parties that use their own technologies to provide advertisements on our behalf across the Internet. During your visit to this website, those third parties may use cookies, web beacons and other technologies to collect information including but not limited to click stream information, your IP address, and time and date. This information may be used to analyze and track data as well as provide advertisements that may be of interest to you.

    REFUNDS & RETURNS
    Your satisfaction is our priority. In order to return an item, please send an e-mail to info@hechomxcty.com to request a Return Authorization within 14 days of the original purchase date indicated on your electronic receipt. Full refunds are available for items with all original tags that have not been worn, altered, washed or damaged in any way and which are accompanied by the electronic receipt and Return Authorization. Please note that refunds may only be issued in the same form as payment and that shipping costs are non-refundable. Return packages must be postmarked no later than 30 days from the date of original purchase. Items purchased on sale are not returnable. Upon receipt of returned merchandise, every effort will be made to ensure a prompt refund and an email notification will be sent once the return has been processed. Kindly note that HECHO MXCTY SA de CV reserves the right to refuse refunds on any goods deemed to have been damaged upon return.

    SHIPPING
    All orders are shipped via DHL, UPS or FedEx. Please note that all delivery times are listed in business days (Monday through Friday). Most shipping carriers do not ship on major holidays. Please be aware that items purchased on sale cannot be returned or exchanged. Allow a minimum of two weeks for delivery and consider a projected shipping time offered to you by us as an estimate.

    UPDATES TO OUR PRIVACY POLICY
    HECHO MXCTY SA de CV reserves the right to modify our privacy policy from time to time. As such, we suggest you review it frequently. Changes and clarifications will take effect immediately upon their posting on this website. If we make material changes to our privacy policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. In the unlikely event that HECHO MXCTY SA de CV is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

    QUESTIONS & CONTACT INFORMATION
    If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please email us any time at info@hechomxcty.com.

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